Shipping policy
Shipping Policy
Last updated: August 13, 2026
At LYKIRI, we work to get your order processed and delivered as quickly as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.
Order Processing
Orders are generally processed within 1β3 business days after payment has been successfully received.
During holidays, promotional periods, or period of unusually high order volume, processing may take longer.
Once your order has entered the shipping process, we may be unable to make changes to the order, including changes to the shipping address.
Please carefully review your shipping information before completing your purchase.
Orders are processed and shipped on business days. Weekends and public holidays are generally excluded from processing times.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when available.
Shipping & Delivery Times
We ship orders to customers in various countries around the world.
Estimated delivery times may vary depending on your destination, shipping carrier, customs processing, weather conditions, and other factors outside of our control.
Typical estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| πΊπΈ United States | 3β8 business days |
| π¨π¦ Canada | 5β10 business days |
| πͺπΊ Europe | 5β10 business days |
| π¦πΊ Australia & New Zealand | 5β10 business days |
| π Mexico, Central & South America | 10β20 business days |
Please note: These are estimated delivery windows and are not guaranteed delivery dates.
Unexpected delays may occur because of customs clearance, severe weather, carrier disruptions, holidays, labor disputes, or other circumstances beyond our control.
Shipping Confirmation & Tracking
When your order has been dispatched, we will send you a confirmation email with your tracking information when available.
Tracking information may take several business days to become active after the carrier receives your package.
If your order has been shipped but your tracking information has not updated for several business days, please contact us at:
We will do our best to assist you.
Multiple Items in One Order
If your order contains multiple products, your items may occasionally be shipped separately.
This can happen when products are fulfilled from different facilities or shipping partners.
As a result, you may receive multiple packages at different times, even though the products were purchased in the same order.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are determined by the local customs authorities and are the responsibility of the customer.
LYKIRI does not control these charges and cannot predict the exact amount that may be assessed.
If a package is refused because of unpaid customs duties or import fees and is returned to us, the customer may be responsible for any applicable return shipping costs or fees.
For information about potential customs charges, we recommend contacting your local customs authority before placing your order.
Lost, Stolen or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, your building's reception area, or other safe delivery locations.
You should also contact the shipping carrier directly to report the issue and request an investigation.
For packages that arrive damaged, please contact us as soon as possible at:
Please include your order number and photographs of the damaged package and product where applicable.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please carefully verify your address before submitting your order.
Once an order has entered processing or been shipped, we may not be able to change the delivery address.
LYKIRI cannot guarantee successful delivery when an incorrect or incomplete address has been provided.
If you notice an error in your shipping information immediately after placing your order, contact us as soon as possible at:
We will do our best to assist you, although we cannot guarantee that changes can be made before shipment.
Delivery Delays
While we make every reasonable effort to ensure your order arrives within the estimated delivery window, delays can occasionally occur.
LYKIRI is not responsible for delays resulting from circumstances outside our reasonable control, including:
- Severe weather
- Customs inspections or delays
- Carrier disruptions
- Public holidays
- Labor disputes
- Natural disasters
- Incorrect shipping information
- Other unforeseen transportation issues
If your package appears to be significantly delayed, please contact us and we will help you investigate the shipment.
Questions About Your Order?
If you have any questions regarding shipping, tracking, delivery, or your order, our customer support team is happy to help.
LYKIRI Customer Support
π§ contact@lykirisupplies.com
We aim to respond to customer inquiries as quickly as possible.